It’s clear that combining millennials’ love of technology with their affinity for loyalty schemes is something that businesses should take into account – indicating the clear importance of apps. According to Aruba, 66.3% of millennials indicate that they are more likely to shop from stores where they are part of a loyalty program. Coupled with the fact that 92% of millennials own smartphones, this creates a huge opportunity for businesses to utilise app technology effectively.
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Why Loyalty Schemes Work for Hotels
When it comes to relationships with brands, customers tend to be polygamous. In an age where loyalty is money, customer retention […]
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